The MGI Zip Navigator AT is covered by a limited 3 year manufacturer’s warranty from the date of purchase. Duration of this warranty is: – 3 years on parts* – 3 years on Lithium batteries and chargers *MGI or an authorised service centre will repair or replace any parts found to be defective in materials or workmanship under normal use provided that: 1. The MGI Zip Navigator AT has been properly used, maintained and regularly serviced [see section 10.5]
Warranty Exclusions The following events are not covered under warranty: Normal wear and tear; •(e.g. tyres, rubber handlebar, elastic straps, paintwork, battery performance, axles threads, charging ports on batteries and remotes, screen glass etc.) • Minor appearance defects which bear no effect on the operation of the unit and are considered by the manufacturer to be within the accepted standards. The following events will void warranty: • Battery BMS failure caused by improper charging cycles, i.e. letting battery drain to zero charge. • Any alteration performed by non-authorised people or companies. • Fitting of parts or accessories not recommended by MGI. • Any damage caused by continued operation of the product after it is known to be defective. • Damage to the seat and/or seat support bracket on the unit. • Damage caused by partial or full submersion in water - affecting the drive system or electronics.* • Damage caused by the unit being driven into bunkers, other course hazards or clubhouse and carpark hazards. • Damage caused by golf balls or golf clubs. • Application of external force to any part of the unit or battery. • Fusion/overheating of motor or electronics through overload (i.e. using the product to aid the user uphill) or continued operation whilst stationary. • All implied warranties [save those preserved by statute] are excluded. • Liability for consequential damages under any and all warranties are excluded to the extent exclusion is permitted by law. *In the event of submersion in water (partial or full) of your Zip Navigator AT; MGI advises the complete write-off of your Zip Navigator AT. The cost of replacing the water-damaged components (including labour) exceeds the price of a replacement Zip Navigator AT. If you elect to purchase replacement components, i.e. motors, gearbox, motor controller and electronics, we advise the replacement of ALL components simultaneously. Replacing individual components on a water-damaged Zip Navigator AT poses a higher risk of future failure of other components and therefore these parts will not be covered under warranty. Please note that MGI does not warrant water-damaged batteries and, due to fire risk, under no circumstances should they continue to be used. MGI Golf only offers a warranty within the country where the buggy/ caddy was purchased - across all MGI electric buggies/caddies, batteries, chargers, and accessories.
